Privacy Policy

Information We May Collect

We may collect information that you voluntarily provide when you call, submit a website form, request an appointment, ask for an estimate or otherwise communicate with the business. This may include your name, telephone number, email address if provided, RV year, make, model, vehicle type, service concerns, photographs and message details.

The website may also collect limited technical information automatically, such as browser type, device type, pages visited, approximate location, referring page and interaction data through cookies, analytics tools or similar technologies.

How Information May Be Used

Information may be used to respond to inquiries, evaluate service requests, schedule shop visits, provide customer support, improve website performance, maintain security, keep business records and communicate about requested services.

Javi's RV Service Center does not use information to make automated decisions that produce legal or similarly significant effects.

How Information May Be Shared

Information may be shared with service providers that support website hosting, forms, analytics, communications, scheduling, payment processing or business operations. These providers should receive only the information reasonably necessary to perform their services.

Information may also be disclosed when required by law, to protect rights or safety, or as part of a business transfer. The business does not knowingly sell personal information for money.

Cookies and Analytics

The website may use cookies, pixels, local storage or analytics technologies to keep the site functioning, understand traffic and improve the visitor experience. Browser settings may allow you to block or delete cookies, although some site features may not work properly afterward.

California Privacy Rights

Depending on which California privacy laws apply to the business and your information, California residents may have rights to request access to certain personal information, request correction or deletion, receive information about collection and disclosure practices, and limit or opt out of certain uses or sharing.

To submit a privacy request, call (661) 942-2492 or mail the request to the Lancaster address listed below. The business may need to verify your identity before completing a request. Authorized agents may be required to provide proof of authority.

Data Retention and Security

Information is retained only as reasonably necessary for service, recordkeeping, legal, accounting, safety and operational purposes. Reasonable administrative, technical and physical safeguards may be used, but no website or transmission system can be guaranteed completely secure.

Children’s Privacy

This website is intended for adults seeking RV repair information. The business does not knowingly collect personal information from children under 13 through the website. A parent or guardian who believes a child submitted personal information may contact the business to request review or deletion.

Third-Party Services and Links

The website may link to mapping, review, financing, social, scheduling or other third-party services. Their privacy practices are governed by their own policies, not this policy.

Policy Changes

This policy may be updated when website features, business practices or legal requirements change. The revised date displayed at the top identifies the latest version.